Privacy policy

Privacy Notice  

 The Practice will share patient information with these organisations where there is a legal basis to do so.  

Activity  

Rationale  

Commissioning and contractual purposes  

Invoice Validation  

Planning  

Quality and Performance  

  

Purpose – Anonymous data is used by the Integrated Care Board (ICB) for planning, performance, and commissioning purposes, as directed in the practices contract, to provide services as a public authority.  

  

Legal Basis – UK GDPR 6 1(b) Contractual obligation as set out in the Health and Social Care Act for Quality and Safety 2015  

  

Patients may opt out of having their personal confidential data used for Planning or research. Please contact your surgery to apply a Type  

  

  

Processor Northamptonshire ICB  

Summary Care Record  

Including additional information  

Purpose –The NHS in England uses a national electronic record called the Summary Care Record (SCR) to support patient care. It contains key information from your GP record. Your SCR provides authorised healthcare staff with faster, secure access to essential information about you in an emergency or when you need unplanned care, where such information would otherwise be unavailable.  

Legal Basis – Direct Care under UK GDPR :  

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and  

  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine   

Patients have the right to opt out of having their information shared with the SCR by completion of the form which can be downloaded here and returned to the practice. Please note that by opting out of having your information shared with the  

Summary Care Record could result in a delay to care that may be required in an emergency.   

 

Processor – NHS England and NHS Digital   

Research  

Purpose – We may share anonymous patient information with research companies for the purpose of exploring new ways of providing healthcare and treatment for patients with certain conditions. This data will not be used for any other purpose.   

  

Where personal confidential data is shared your consent will need to be required.   

  

Where you have opted out of having your identifiable information shared for this Planning or Research your information will not be shared.  

  

Legal Basis – Where sharing of personal identifiable data is required the legal basis of Article 6 1 (a) and 9 2 (h) Consent will be required 

  

Where identifiable data is required for research, patient consent will be needed, unless there is a legitimate reason under law to do so or there is support under the Health Service (Control of Patient Information Regulations) 2002 (‘section 251 support’) applying via the Confidentiality Advisory Group in England and Wales   

  

Sharing of aggregated non identifiable data is permitted 

  

Processor – Available on Request  

Individual Funding Requests  

Purpose – We may need to process your personal information where we are required to fund specific treatment for you for a particular condition that is not already covered in our standard NHS contract.  

   

The clinical professional who first identifies that you may need the treatment will explain to you the information that is needed to be collected and processed in order to assess your needs and commission your care; they will gain your explicit consent to share this. You have the right to withdraw your consent at any time but this may affect the decision to provide individual funding.   

  

Legal Basis – Under UK GDPR Article 6 1(a) consent is required 6 1 (e) Public Task  

Article 9 2 (h) health data  

  

Data processorNORTHAMPTONSHIRE ICB   

Safeguarding Adults  

Purpose – We will share personal confidential information with the safeguarding team where there is a need to assess and evaluate any safeguarding concerns and to protect the safety of individuals.  

  

Consent may not be required to share information for this purpose.  

  

Legal Basis – in some case consent will be required otherwise  

 

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and  

  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine   

  

Data ProcessorNorthamptonshire Safeguarding Adults Board  

Safeguarding Children   

Purpose – We will share children’s personal information where there is a need to assess and evaluate any safeguarding concerns and to protect the safety of children.  

  

Legal Basis -   

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and  

  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine   

  

Consent may not be required to share this information.  

  

Data ProcessorNORTHAMPTONSHIRE Safeguarding Children Partneship 

Risk Stratification – Preventative Care  

Purpose - ‘Risk stratification for case finding’ is a process for identifying and managing patients who have or may be at-risk of health conditions (such as diabetes) or who are most likely to need healthcare services (such as people with frailty). Risk stratification tools used in the NHS help determine a person’s risk of suffering a particular condition and enable us to focus on preventing ill health before it develops.   

  

Information about you is collected from a number of sources including NHS Trusts, GP Federations and your GP Practice. A risk score is then arrived at through an analysis of your de-identified informationThis can help us identify and offer you additional services to improve your health.   

    

If you do not wish information about you to be included in any risk stratification programmes, please let us know. We can add a code to your records that will stop your information from being used for this purpose. Please be aware that this may limit the ability of healthcare professionals to identify if you have or are at risk of developing certain serious health conditions.  

  

Type of Data – Identifiable/Pseudonymised/Anonymised/Aggregate Data  

Legal Basis  

UK GDPR Art. 6(1) (e) Public task and Art.9 (2) (h) Health dataThe use of identifiable data by ICBs and GPs for risk stratification has been approved by the Secretary of State, through the Confidentiality Advisory Group of the Health Research Authority (approval reference (CAG 7-04)(a)/2013)) and this approval has been extended to the end of September 2022 NHS England Risk Stratification  which gives us a  

 

statutory legal basis under Section 251 of the NHS Act 2006 to process data for risk stratification purposes which sets aside the duty of confidentiality. We are committed to conducting risk stratification effectively, in ways that are consistent with the laws that protect your confidentiality.  

  

Processors – Available upon request  

Public Health  

Screening programmes  

(identifiable) Notifiable disease  

information (identifiable)  

Smoking cessation  

(anonymous)  

Sexual health  

(anonymous)  

Vaccination Programmes  

  

  

Purpose – Personal identifiable and anonymous data is shared. The NHS provides national screening programmes so that certain diseases can be detected at an early stage. These currently apply to bowel cancer, breast cancer, aortic aneurysms and diabetic retinal screening service to name a few. The law allows us to share your contact information, and certain aspects of information relating to the screening with Public Health England so that you can be appropriately invited to the relevant screening programme.  

More information can be found at: https://www.gov.uk/topic/population-screeningprogrammes [Or insert relevant link] or speak to the practice. 

  

Patients may not opt out of having their personal information shared for Public Health reasons.  

  

Patients may opt out of being screened at the time of receiving an invitation.  

  

Legal Basis:  

Sharing personal data for this purpose is governed by the COPI Reg 2. Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’   

6 1 (f) Legitimate interests  

And Article 9(2)(h) Health data as stated below  

9 2 (i) Public health  

  

Data Processors – Public Health Buckinghamshire Council  

Direct Care  

NHS Trusts  

Community Providers  

Pharmacies  

Enhanced care providers  

Nursing Homes  

Other Care Providers  

Purpose – Personal information is shared with other secondary care trusts and providers in order to provide you with individual direct care services. This could be hospitals or community providers for a range of services, including treatment, operations, physio, and community nursing, ambulance service.   

  

Legal Basis - The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere is supported under the following Article 6 1 (e) direct care and 9 2 (h) to provide health or social care:   

  

In some cases, patients may be required to consent to having their record opened by the third-party provider before patients’ information is accessed. Where there is an overriding need to access the GP record in order to provide patients with lifesaving care, their consent will not be required  

  

 

ProcessorsNorthamptonshire Healthcare NHS Foundation Trust  

Care Quality Commission  

PurposeThe CQC is the regulator for the English Health and Social Care services to ensure that safe care is provided. They will inspect and produce reports back to the GP practice on a regular basis. The Law allows the CQC to access identifiable data.  

  

More detail on how they ensure compliance with data protection law (including UK GDPR) and their privacy statement is available on our website: https://www.cqc.org.uk/about-us/our-policies/privacyhttps://www.cqc.org.uk/about-us/our-policies/privacy-statementstatement  

  

Legal Basis - Article 6(1)(c) “processing is necessary for compliance with a legal obligation to which the controller is subject.” And Article 9(2) (h) as stated below  

  

Processors – Care Quality Commission  

Population Health  

Management  

Purpose – Health and care services work together as ‘Integrated Care Systems’ (ICS) and are sharing data in order to 

  • Understand the health and care needs of the care system’s       

               population, including health inequalities  

  • Provide support to where it will have the most impact  

  • Identify early actions to keep people well, not only focusing                on people in direct contact with services, but looking to join                up care across different partners.  

(NB this links to the Risk Stratification activity identified above)  

  

Type of Data – Identifiable/Pseudonymised/Anonymised/Aggregate DataNB only organisations that provide your care will see your identifiable data.  

  

Legal Basis - Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) as stated below  

  

Data Processors  -  Optum, Cerner  

Payments, Invoice validation  

Purpose - Contract holding GPs in the UK receive payments from their respective governments on a tiered basis. Most of the income is derived from baseline capitation payments made according to the number of patients registered with the practice on quarterly payment days. These amounts paid per patient per quarter varies according to the age, sex and other demographic details for each patient. There are also graduated payments made according to the practice’s achievement of certain agreed national quality targets known as the Quality and Outcomes Framework (QOF), for instance the proportion of diabetic patients who have had an annual review. Practices can also receive payments for participating in agreed national or local enhanced services, for instance opening early in the morning or late at night or at the weekends. Practices can also receive payments for certain national initiatives such as immunisation programs and practices may also receive incomes relating to a variety of non-patient related elements such as premises. Finally there are short term initiatives and projects that practices can take part in. Practices or GPs  

 

may also receive income for participating in the education of medical students, junior doctors and GPs themselves as well as research. In order to make patient based payments basic and relevant necessary data about you needs to be sent to the various payment services. The release of this data is required by English laws.  

  

Legal Basis - Article 6(1)(c) “processing is necessary for compliance with a legal obligation to which the controller is subject.” And Article 9(2)(h) ‘as stated below  

  

Data Processors – NHS England, ICB, Public Health  

Patient Record data base  

Purpose – Your medical record will be processed in order that a data base can be maintained, this is managed in a secure way and there are robust processes in place to ensure your medical record is kept accurate, and up to dateYour record will follow you as you change surgeries throughout your life.   

A warning marker may be applied to your record if necessary for staff protection in accordance with practice policyThis will be reviewed on a regular basis and removed if no longer required 

  

Closed records will be archived by NHS England   

  

Legal Basis - Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) as stated below  

  

ProcessorTPP-Systmone and PCSE  

  

Medical reports  

Subject Access Requests  

  

Purpose – Your medical record may be shared in order that:  

  

Solicitors/persons acting on your behalf can conduct certain actions as instructed by you.   

  

Insurance companies seeking a medical reports where you have applied for services offered by then can have a copy to your medical history for a specific purpose  

  

Legal Basis – under GDPR Article 6 1 (a) and 9 2 (a) explicit consent will be required before a GP can share your record for either for these purposes.  

  

Processor – Solicitors, Insurance organisations  

Medicines Management  

Team  

Medicines Optimisation  

Purpose – your medical record is shared with the medicines management team pharmacists, in order that your medication can be kept up to date and any necessary changes to medication can be implemented.  

  

Legal Basis - Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

ProcessorNORTHAMPTONSHIRE ICB 

Prescribing & Meds Management (Northants) 

GP Federation   

  

Purpose – Your medical record will be shared with Northants GPA in order that they can provide direct care services to the patient population. This could be in the form of video consultations, Minor injuries clinics, GP extended access clinics. The Federation will be acting on behalf of the GP practice.  

  

Legal Basis - Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

ProcessorNorthants General Practice Alliance  

Primary Care Network (PCN)  

Purpose – Your medical record will be shared within MWEB Partnership in order that they can provide direct care services to the patient population.   

  

Legal Basis - Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

ProcessorMWEB  

Smoking cessation  

Purpose – personal information is shared for the smoking cessation service to be provided.  

  

Only those patients who wish to be party to this service will have their data shared  

  

Legal Basis – Article 6 1 (a) and 9 2 (h) consent  

  

Processor – West Northants Council Smoke free  

Social Prescribers  

Purpose – Access to medical records is provided to social prescribers to undertake a full service to patients dependent on their health social care needs.  

  

Only those patients who wish to be party to this service will have their data shared  

  

Legal Basis – Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below   

  

Processor – MWEB  

Police  

Purpose – Personal confidential information may be shared with the Police authority for certain purposes. The level of sharing and purpose for sharing may vary. Where there is a legal basis for this information to be shared consent will not always be required.   

  

The Police will require the correct documentation in order to make a request. This could be but not limited to, DS 2, Court order, s137, the prevention and detection of a crime. Or where the information is necessary to protect a person or community.  

  

 

Legal Basis – UK GDPR –6 1 (c) Legal Obligation. Article 6 1 (f) legitimate interest  

Article 9 2 (f) requests for legal reasons  

  

Processor – Police Constabulary  

Coroner  

Medical Examiner  

Purpose – Personal health records or information relating to a deceased patient may be shared with the coroner or medical examiner upon request.  

  

Legal Basis – UK GDPR Article 6 1 (c) Legal Obligation 9 2 (h) Health data  

  

Processor – The Coroner, Medical Examiner  

Private healthcare providers  

Purpose – Personal information shared with private health care providers in order to deliver direct care to patients at the patient’s request. Consent from the patient will be required to share data with Private Providers.  

  

Legal Basis – Article 6 1 (a) and 9 2 (h) Consented and under contract between the patient and the provider  

  

Provider - LIVI  

Messaging Service  

  

Purpose – Personal identifiable information shared with the messaging service in order that messages including; appointment reminders; results; campaign messages related to specific patients health needs; and direct messages to patients, can be transferred to the patient in a safe way  

  

Legal Basis – UK GDPR Article 6 1 (b) Contract, Article 6 1 (e) Public task, Article 9 2 (h) Health data  

  

Provider  - AccuRX, TPP-Systmone 

Utilising self-booking links for patients to book appointments  

Purpose -   

Processing of data to send appointment booking links to patients – via the direct booking links or the Practice website.  

  

Legal Basis of Processing -   

Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’ Article 9(2)(h) ‘… the provision of health or social care or treatment of management of health or social care systems…’   

  

Provider – TPP-Systmone 

  

For further information of Hero Health Privacy Policy please see this link: TPP privacy policy 

 

  

Remote consultation  

Including – Video  

Consultation  

Clinical photography  

Purpose Personal information including images may be processed, stored and with the patients consent shared, in order to provide the patient with urgent medical advice.  

  

 

Legal Basis – Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

Patients may be videod or asked to provide photographs with consentThere are restrictions on what the practice can accept photographs of. No photographs of the full face, no intimate areas, no pictures of patients who cannot consent to the process. No pictures of children.  

  

Processor AccuRX, LIVI  

MDT meetings  

Purpose – For some long-term conditions, the practice participates in meetings with staff from other agencies involved in providing care, to help plan the best way to provide care to patients with these conditions. Personal data will be shared with other agencies in order that mutual care packages can be decided.  

  

Legal Basis – Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

Processor – MicroSoft Teams  

COVID-19  

Research and Planning   

Purpose – To understand the risks to public health, trends and prevent the spread of infections such as Covid-19 the government has enabled a number of initiatives which include research and planning during the Covid-19 pandemic which may include the collection of personal confidential data has been necessary. This is to assist with the diagnosis, testing, self-isolating, fitness to work, treatment medical, social interventions and recovery from Covid-19. COPI Reg 3 has been extended and you can find further information here:  

  

  

Legal Basis – In order to share personal confidential data with other agencies for research or planning.   

Either the Article 6 1 (a) and 9 2 (a) Explicit consent will be required 

or   

The Processor would need to meet Section 251 CAG approval.  

Or  

It would need to be approved under direct care to patients Article 6 1 (e) Public Task and 9 2 (h) Health data  

  

Provider – COVID vaccination Hubs, BIOBANK, Oxford University,   

General Practice  

Extraction Service (GPES)  

Purpose – GP practices are required to provide data extraction of their patients personal confidential information for various purposes to NHS Digital. The objective of this data collection is on an ongoing  

  1. At risk patients data collection Version 3  

  1. Covid-19 Planning and Research data  

  1. CVDPREVENT  

Audit  

  1. Physical Health Checks for people with Severe Mental Illness  

basis to identify patients registered at General Practices who fit within a certain criteria, in order to monitor and either provide direct care, or prevent serious harm to those patients. Below is a list of the purposes for the data extraction, by using the link you can find out the detail behind each data extraction and how your information will be used to inform this essential work:    

  

  

  

  

  

Legal Basis - All GP Practices in England are legally required to share data with NHS Digital for this purpose under section 259(1)(a) and (5) of the 2012 Act  

  

Further detailed legal basis can be found in each link.   

  

Any objections to this data collection should be made directly to NHS Digitalenquiries@nhsdigital.nhs.uk  

  

Processor – NHS Digital or NHS X  

Medication/Prescribing  

Purpose: Prescriptions containing personal identifiable and health data will be shared with organisations who provide medicines management including chemists/pharmacies, in order to provide patients with essential medication regime management, medicines and  or treatment as their health needs dictate. This process is achieved either by face to face contact with the patient or electronically. Pharmacists may be employed to review medication, Patients may be referred to pharmacists to assist with diagnosis and care for minor treatment, patients may have specified a nominated pharmacy they may wish their repeat or acute prescriptions to be ordered and sent directly to the pharmacy making a more efficient process. Arrangements can also be made with the pharmacy to deliver care and medication   

  

Legal Basis : Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

Processor – Pharmacy of choice  

Professional Training  

Purpose – We are a training surgery. Our clinical team are required to be exposed to on the job, clinical experience, as well as continual professional development. On occasion you may be asked if you are  

 

happy to be seen by one of our GP registrars, pharmacists or other clinical team to assist with their training as a clinical professional. You may also be asked if you would be happy to have a consultation recorded for training purposes. These recordings will be shared and discussed with training GPs at the surgery, and also with moderators at the RCGP and HEE.  

  

Legal Basis – 6 1 (a) consent, patients will be asked if they wish to take part in training sessions.  

9 2 (a) - explicit consent will be required when making recordings of consultations  

  

Recordings remain the control of the GP practice and they will delete all recordings from the secure site once they are no longer required 

  

Processor – RCGP, HEE, Fourteen Fish  

Telephony  

Purpose – The practice use an internet based telephony system that records telephone calls, for their own purpose and to assist with patient consultations. The telephone system has been commissioned to assist with the high volume and management of calls into the surgery, which in turn will enable a better service to patients.  

  

Legal Basis – While there is a robust contract in place with the processor, the surgery has undertaken this service to assist with the direct care of patients in a more efficient way.  

Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

Provider – X-on Connect 

Learning Disability  

Mortality Programme  

LeDer  

Purpose : The Learning Disability Mortality Review (LeDeR) programme was commissioned by NHS England to investigate the death of patients with learning difficulties and Autism to assist with processes to improve the standard and quality of care for people living with a learning disability and Autism. Records of deceased patients who meet with this criteria will be shared with NHS England.  

  

Legal Basis:  It has approval from the Secretary of State under section 251 of the NHS Act 2006 to process patient identifiable information who fit within a certain criteria.  

  

Processor : ICB, NHS England  

Technical Solution Pseudonymisation  

Purpose: Personal confidential and special category data in the form of medical record, is extracted under contract for the purpose of pseudonymisation. This will allow no patient to be identified within the data set that is created. SCWCSU has been commissioned to provide a data processing service for the GPs, no other processing will be undertaken under this contract.  

  

 

Legal Basis: Under UK GDPR the legitimate purpose for this activity is under contract to provide assistance 

Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

Processor: SCW CSU  

Shared Care Record  

Purpose: In order for the practice to have access to a shared record, the Integrated Care Service has commissioned a number of systems including GP connect, which is managed by NHS Digital, to enable a shared care record, which will assist in patient information to be used for a number of care related services. These may include Population Health Management, Direct Care, and analytics to assist with planning services for the use of the local health population.   

  

Where data is used for secondary uses no personal identifiable data will be used.   

  

Where personal confidential data is used for Research explicit consent will be required.   

  

Legal Basis: Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

Processor: NHS Digital   

Local shared care record NORTHAMPTONSHIRE ICB   

Purpose: Health and Social care services are developing shared systems to share data efficiently and quicklyIt is important for anyone treating you to be able to access your shared record so that they have all the information they need to care for you. This will be during your routine appointments and in urgent situations such as going to A&E, calling 111 or going to an Out of hours appointmentIt is also quicker for staff to access a shared record than to try to contact other staff by phone or email.  

  

Only authorised staff can access the systems and the information they see is carefully checked so that it relates to their jobSystems do not share all your data, just data which services have agreed is necessary to include.  

  

Legal Basis: Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

  

Processor: NORTHAMPTONSHIRE ICB   

Anticoagulation Monitoring  

Purpose: Personal Confidential data is shared with LumiraDX in order to provide an anticoagulation clinic to patients who are on anticoagulation medication. This will only affect patients who are within this criteria.   

  

Legal Basis: The legal basis for this activity under UK GDPR is   

 

Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) Health data as stated below  

Processor : INRStar  

Weight and Wellbeing  

programme  

  

  

  

  

  

Purpose – personal information is shared in order for the Weight and Wellbeing lifestyle intervention programme to be provided.  

Only those patients who wish to be party to this service will have their data shared.  

Legal Basis – Article 6 1 (a) and 9 2 (h) consent  

Processor – NHFT Dietetics and Nutrition 

 

Accurx Patient Triage – Online  

Consultation Platform  

Purpose:  Online consultation allows the patients to contact the Practice without having to wait on the phone or take time to come into the practice in person especially if a patient is not sure whether they need a face-to-face consultation. Online consultations enable patients to use a secure online system to ask questions, report symptoms and the practice can then respond by signposting patients to the right person e.g. a doctor or to appropriate service or support.  

  

Legal Basis:   

Article 6 1 (b) Contract where the data subject is party  

Article 6 (1) (e) of the GDPR, which permits us to process your personal information that is necessary to provide a service which is in the public interest  

Article 9(2) (h) of the GDPR which permits us to process your health information which is necessary for the provision of health treatment.  

  

Processor: Accurx Limited 

  

  

Heidi AI 

As part of the Digital First National programme of work, GP Practices are required to record accurate data about patient interaction, especially within consultationsTo assist with this administrative task, the practice is using a new technology known as Heidi AI. 

The primary purposes include improving clinical documentation, aiding healthcare professionals in notetaking, and generating consult summaries. Heidi technology enables clinicians to focus on patients during the consultation, contributing to improved patient care. It also acts as a valuable tool for medical practitioners, saving them hours of administrative time per week. 

  

Heidi works by transcribing speech into text from a healthcare encounter such as conversations between clinicians and patients or by clinicians dictating their clinical findings, impression and/or management plans before, during and after the healthcare encounter. The clinician can also add additional contextual notes about the healthcare encounter. 

  

This system is designed to alleviate the administrative burden on healthcare professionals, allowing them to focus more on patient care rather than paperwork. The Heidi Scribe will leverage natural language processing (NLP), speech recognition technology, and machine learning algorithms to understand and interpret complex medical dialogue, identify key health information, and categorise data into the appropriate sections of an Electronic Health Record (EHR). 

  

Your consent will be sought for consultations that are transcribed using the Heidi AI toolHeidi also uses aggregated de-identified information from these consults to improve its models and outputs, ultimately improving both patient care and clinician experience. 

All Data that identifies you stays within the practice and its servers which are UK based, no identifiable data is used by the Heidi tool for machine learning. 

Heidi AI will not make decisions about your care, it only transcribes verbal interactions with the practice, with your consent. 

More information about the model can be found on the Heidi website here: - 

 

Neptune 

 

Eclipse LIve 

Plain English explanation Whilst the NHS helps everyone who needs it, some patients are more vulnerable to illnesses than others. It is important to identify patients at risk of illnesses and to offer them timely access to the most effective treatments. To do this, we use patient data and computer technology to highlight who needs treatment and what treatment they will benefit from the most.  

What information will be shared? 

-A code that is linked to you on our local system. 

-NHS Number  

-Gender  

-Age  

-Postcode  

-Codes that tell us the medication you are on. 

-Issue date of medication.  

-Whether the medication is repeated  

-Any directions on how you take your medication. 

-Any coded diagnosis that you have  

-Recent results, like blood glucose or blood pressure 

 

How is my information protected? After being extracted from your health records, your personal information is “hidden” through a process called pseudonymization. Only pseudonymized information is shared ECLIPSELIVE. More information can be found at: https://www.eclipselive.org/primary-care 

1) Data Controller contact 

details 

Park View Surgery Newton Lane Sprotbrough Doncaster DN5 8DA 

2) Data Protection Officer 

contact details 

Caroline Million Caroline.million@outlook.com 07912 975522 

3) Purpose of the processing The practice performs computerised searches of some or all of our records to identify individuals who may be at increased risk of certain conditions or diagnoses i.e. Diabetes, heart disease, risk of falling. Your records may be amongst those searched. This is often called “risk stratification” or “case finding”. These searches are sometimes carried out by professionals who link our records to other records that they access, such as hospital attendance records. The results of these searches and assessments may then be shared with other NHS workers, such as pharmacists, or purchasers of healthcare (commissioners). The information that is shared is to enable the other NHS workers to provide the most appropriate advice, investigations, treatments, therapies, and care. 

4) Lawful basis for processing The legal basis for this processing is Article 6(1)(e); “necessary… in the exercise of official authority vested in the controller’ And Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...” 

5) Recipient or categories of 

recipients of the shared data The data will be shared with - ECLIPSELIVE (https://www.eclipselive.org/) 

6) Rights to object You have the right to object to this processing of your data and to some or all of the information being shared with the recipients. 

Contact the Data Controller or the practice to opt-out. 

7) Right to access and correct You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of Law. 

8) Retention period GP medical records will be kept in line with the law and national guidance. Data will be held by ECLIPSELIVE for up to 1 week. Information on how long records can be kept can be found at: https://digital.nhs.uk/article/1202/Records-Management-Code-of-Practice-for-Health-and-Social-Care-2016 

9) Right to Complain. You have the right to complain to the Information Commissioner’s Office, you can use this link https://ico.org.uk/global/contact-us/ or calling their helpline Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate) There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website) 

* “Common Law Duty of Confidentiality”, common law is not written out in one document like an Act of Parliament. It is a form of law based on previous court cases decided by judges; hence, it is also referred to as 'judge-made' or case law. The law is applied by reference to those previous cases, so common law is also said to be based on precedent. 

The general position is that if information is given in circumstances where it is expected that a duty of confidence applies, that information cannot normally be disclosed without the information provider's consent. 

In practice, this means that all patient information, whether held on paper, computer, visually or audio recorded, or held in the memory of the professional, must not normally be disclosed without the consent of the patient. It is irrelevant how old the patient is or what the state of their mental health is; the duty still applies. 

Three circumstances making disclosure of confidential information lawful are: 

· where the individual to whom the information relates has consented; 

· where disclosure is in the public interest; and 

· where there is a legal duty to do so, for example a court order 

 

We keep our Privacy Notice under regular review. This notice was last reviewed on 17th February 2025.  

Lawful basis for processing:  

The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere is supported under the following Article 6 and 9 conditions of the UK GDPR:  

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and  

  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...”  

Page last reviewed: 28 August 2025
Page created: 02 September 2024